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Human Resources Coordinator – Client Services

The Human Resources Coordinator – Client Services supports HR activities for Global Impact’s client employees. The HR Coordinator partners with the Director, HR – Client Services, in all areas of HR. This is a fast-paced, client facing role to ensure our clients and their employees have high–quality experience. Maintains confidentiality in all matters.

Responsibilities

  • Work directly with clients and their employees to ensure a high-quality experience
  • Coordinate payroll and personnel records for multiple audits and oversee 401k contributions, including running reports, ensuring accuracy, and initiating funds transfers
  • Oversee daily administration of client employee benefits, including invoice and onboarding enrollment accuracy
  • Supports the Director on the annual open enrollment for benefits for the client employees
  • Assist the Director with onboarding new client employees and manage timely termination processes, including initiating COBRA requests
  • Review and approve invoices and onboarding enrollments to ensure precision
  • Address benefits inquiries from client employees, collaborating with HR staff or Brokers as needed for accurate responses
  • Manage onboarding and offboarding processes, preparing offer letters, and collaborating with relevant staff
  • Track and ensure compliance with HR forms, documentation, and background checks, and maintain the HR Client file library.
  • Assist the Director with research, reports, presentations, scheduling, and special projects
  • Keep personnel files up to date and maintain confidentiality in all work.

Qualifications

Qualifying for this role means you have a bachelor’s degree, in HR or related field with 3+ years’ experience in Human Resources.  Knowledge of payroll is helpful. You must be able to maintain confidentiality, possess strong skills in Microsoft Office and HRIS systems, and be adept with SharePoint or have the ability to quickly master new technology and develop effective processes. Technological savvy, organizational skills, and the capacity to manage multiple projects while meeting deadlines are essential. The role requires excellent collaboration, project management, and customer service abilities, as well as strong interpersonal and communication skills. The candidate should be an effective team player, capable of working independently in a fast-paced environment, taking initiative, and demonstrating outstanding attention to detail.

Application Instructions

Please apply here.

Working at Global Impact

This is a full-time position based in the Washington, DC area. Visa sponsorship is not available. Currently, the team is operating in a hybrid work environment with dedicated in-office days. Candidates must be able to work in the local office at least 1-2 days per week.

At Global Impact, we passionately celebrate our culture, values, and community. We are committed to cultivating and nurturing a workplace for all. Global Impact encourages all interested candidates to apply for this position.

The salary range is $69,000. – $75,000, depending on the experience you bring. On top of the competitive salary that we are offering, you’ll receive 16 paid holidays and 25 paid days off. We provide an excellent benefits plan including parental leave, medical, dental, short-term, and long-term disability, and a robust 401K program.

We look forward to hearing from you!

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