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Campaign Support Specialist (Communications & Reporting)

Reports To
Regional Director
Various TBD including stateside, Hawaii and Japan

The Combined Federal Campaign (CFC) Campaign Support Specialist will support multiple zones in the two areas of marketing & communications (MarCom) efforts and data management and reporting. This role will provide assistance in nearly every area required from the campaign calendar to the awards program. Essential responsibilities will include ensuring key communication pieces are provided, social media is kept up to date, and serving as the zone subject matter expert in SharePoint MarketPlace, the system used for helpdesk, supplies ordering, awards ordering, event management and reporting (will be trained) to allow the accurate and timely reporting needed for the contract.  Specialist will have access to the National online content sharing platform (marketing materials and resources available for implementation) to aide in position.


Marketing and Communications

  • Supports the development and implementation of zone level marketing and communications plan, as well as the campaign calendar
  • Source and work with print vendors to ensure campaign materials are produced and received per National Marketing criteria
  • Work with zone leadership to provide multi-zone ordering and delivering of campaign award and promotional items
  • Monitors and tracks campaign marketing progress against the marketing and program plan. Compile monthly marketing and digital usage report
  • Using nationally created content; localize communication pieces such as talking points, training materials, speeches and email content.
  • Update local websites as needed
  • Develops local zone digital marketing plan/strategies/tactics based on the provided national strategic framework
  • Manage communication and registration process for charity events at federal agencies
  • Manage print material distribution process to federal agencies
  • Conduct charity orientation webinar briefings

Data Management and Reporting

  • Set up campaign structure to include 3-year campaign history
  • Export and import files with/from the Central Campaign Administrator to track pledges and monitor progress toward pledge goals
  • Produce regular reports for leadership, agencies, and campaign workers 
    • Weekly pledge reports by department and agency
    • Weekly update to pledge dashboard on websites
    • Weekly agency activity report
    • Weekly contact report
    • Monthly marketing report
    • Monthly helpdesk report
  • As necessary, recommend software enhancements, create end-user system documentation; create training materials; and help lead the testing, production readiness and acceptance of software systems prior to campaign launch.


  • Support zone staff with the creation, editing and revision of various required reports for their agencies
  • Monitor the help desk daily and respond to inquiries as requested.
  • Other duties as assigned.
  • Proven experience working in a support role, preferably in communications or a similar role
  • Natural aptitude for technology driven projects with a solid understanding and ability for project management
  • Well organized and detail oriented
  • Solid computer skills with the ability to learn new online platforms quickly
  • Able to manage multiple projects and meet deadlines with a focus on results
  • Self-starter
  • Prior CFC experience a plus

Equal Opportunity Employer/Veterans/Disabled

Application Instructions

Interested candidates—To apply for this position, please send a cover letter and resume, with salary expectations and history to Human Resources at [email protected].

About Global Impact

Global Impact, a nonprofit organization, works on charitable ventures to inspire greater giving. We serve as a trusted advisor, intermediary and implementing partner across the private, nonprofit and public sectors. Through these partnerships, we have raised nearly $2 billion for causes such as disaster relief and global development. Our expertise includes fundraising and partnerships, employee engagement and corporate social responsibility (CSR), and finance and business services. Global Impact’s reach and services are complemented by the work of our subsidiary company, Geneva Global. Learn more at

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1199 N. Fairfax St.
Suite 300
Alexandria, VA 22314
[email protected]


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