GRAMEEN FOUNDATION: Community Agent Kamal is a true "Friend of the Village"
Community Agent Kamal helps a neighbor and customer make a financial transaction using a thumbprint reader and mobile device. Before Kamal, there was no one available to help people in her community with financial services. Life was a great deal harder. Simple things like collecting a paycheck took a half a day for healthy villagers, much longer for older people and people with disabilities. That's why Community Agents in India are call Mittras, which means "friend of the village." https://grameenfoundation.org/home-4