Associate – Client Services - Global Impact

Associate – Client Services

The Associate, Client Services is the internal and external facing relationship manager for charity partners and clients across all lines of Global Impact business. The Client Services team works closely with the overall Campaigns team to provide essential program support to ensure clients and partners can achieve their goals of increasing employee giving revenue and providing assistance to employees when in need.

Responsibilites

We are seeking a candidate who demonstrates the ability to:

  • Coordinate membership and client services: Application review and approvals, direct client support and implementation of key workflows and processes.
  • Examine and apply regulatory policies and procedures.
  • Work with MS Office suite, SharePoint and Salesforce.

Qualifications

  • 1-3 years’ administrative capacity and Associate degree-level work.
  • Familiarity with non-profit financial and organizing documents, i.e., IRS Form 990, financial statements, articles of incorporation.

Application Instructions

Working at Global Impact

Global Impact, a nonprofit organization, based in Alexandria, VA, works on charitable ventures to inspire greater giving. We serve as a trusted advisor, intermediary and implementing partner across the private, nonprofit, and public sectors. Through these partnerships, we have raised nearly $2 billion for causes such as disaster relief and global development. Our expertise includes fundraising and partnerships, employee engagement and corporate social responsibility (CSR), and finance and business services.

At Global Impact, we passionately celebrate a culture of belonging. We are committed to cultivating and nurturing a workplace of diversity, equity, and inclusion. Our work will grow and transform philanthropy, our global community, and ourselves.  Global Impact encourages individuals to apply for this position who are of underrepresented backgrounds including, for example, race, ethnicity, religion, gender identity, and sexual orientation. 

The salary range is $42,000 to $45,000, depending on the experience you bring.  We offer 12 paid holidays and 25 paid days off. Excellent benefits plan including parental leave, medical, dental, short-term, and long-term disability, and a 401K program.  This position requires 1-2 days per week in the office in our Alexandria, VA office.

We look forward to hearing from you!